State Farm® Insurance Agent Natalie Barry

"Melody was incredibly helpful and provides great service."

"Thanks to the team for helping me this week! I was able to get a new policy within the same day! Super helpful, I'm glad I could drive off the lot with my new car insured and not have to wait."

"Ms Barry's office was my insurance agent for several years that covered everything from car, an apartment rental to home ownership. My point of contact or representative was Melody Peters who was always great to work with. Always willing to answer complex questions. Would highly recommend this office."

"I recently switched insurance providers after a representative named Steven called me from Natalie’s State Farm office. He informed me that State Farm had lowered their rates and could save me money by switching. He reviewed my current Progressive coverages and assured me that the new State Farm would provide me with the same coverages and still lower my premium. Indeed, my premium was reduced, but to my surprise one of the reasons my premium was less, was due to the fact that Steven had left out collision coverage on of my vehicles not sure how that’s possible since you just cant provide comprehensive coverage on a vehicle with all lien holder. But indeed he only applied comprehensive and collision coverage to one vehicle, not the other. The second vehicle only received comprehensive coverage, no collision. I trusted that the coverages would match since I reviewed the coverages on the first vehicle and compared them to my current insurance. However, I failed to check coverages on the second vehicle. The only reason I was made aware was because my credit union sent me a letter stating I was being charged $95 a month for February and March due to a lack of proof of insurance. Something that Steven had promised to handle informing my lien holders of the change “as part of the great customer service they provided .” Now, I realize that this was not the case and was merely an attempt to get me to switch. I contacted Natalie’s agency to seek answers about why Steven had provided inaccurate coverages for my vehicles. Initially, he agreed that it was his fault and apologized, saying he didn’t know how it happened. He offered to investigate and call me back. At that point, I was satisfied that he was trying to rectify the situation. I even requested that Natalie call me herself. To my surprise, Steven called me back not Natalie I guess she was too busy. He reiterated that it was my fault because I did not request collision coverage yet I got it on vehicle and not the other strange!! He advised me I should have checked my coverages and explained that there was nothing he could do. Not only had I been misled with the initial quote, but I now have to pay my credit union for the lack of accurate coverage for the last two months and the additional cost of adding collision coverage. The only thing I’m thankful for is that did not have a collision claim because I would have been even more screwed. Lesson learned, not sure how she has 5 star reviews with this kind of customer service and lack of accountability."

"Natalie Barry State Farm is the best!! Her staff and Natalie are extremely knowledgeable and easy to work with. Questions answered asap and Victoria and Melony are wonderful! They are always accessible and a pleasure to work with! And Natalie is there when you need her! 👍"

"I had the pleasure of working with Melody on getting a quote for our new "second home" in Montrose the other day. She did a great job of making me feel heard and understood my needs when it came to managing the home and auto issues of having a home and vehicles in both Florida and Texas. She was only able to underwrite the Texas property, but explained exactly what I need to do to get the best overall coverage with State Farm. This type of customer service is seriously lacking in the Insurance Industry now. It was so refreshing to speak with a team that has a great culture that is customer focused and understands that we are truly trying to protect what matters most in the most cost effective way. Thank you Melody, and thank you Ms. Barry for establishing such a health culture. I look forward to being a client for many years to come. Chris"

"Working with Victoria Ellis to figure out the best policies for me was such a breeze. She is very sweet and diligent. I can’t thank her enough for all that she has done!"

"Highly recommend. Worked with Melody during my move from Massachusetts to Texas & she was incredibly helpful the entire time. Made the insurance the easiest part of my move (which was quite surprising)."

"I recently moved to Dallas and The Barry Agency made the insurance process seamless. Big thanks to Victoria for getting everything taken care of and handled quickly and efficiently. I couldn’t have asked for a better experience. Thanks again!!"

"The Natalie Barry State Farm Agency is an outstanding agency. I appreciate all the great work they did for me on my recent claim. A special shout out to Victoria Ellis who has been working with me all along the way. She’s been an incredible resource, and her commitment to customer service is stellar. I can’t thank her and the whole team enough."

"Melody is the most helpful insurance agent I have ever worked with. She responds to my queries so quickly and has the answers to all of my questions along the way. Incredibly helpful and clearly a hard worker. Highly recommend working with her!"